BUILDING world-class
SUPPORT TEAMS
Senior Technical Support Leader
I deliver transformational technical leadership. Combining 17+ years of engineering expertise with 8 years driving strategy in SaaS leadership roles, I architect solutions, build exceptional teams, and optimize customer operations to drive measurable growth and satisfaction.

Jose Valle
Career Timeline
3/2025
Director of Customer Support Engineering, Americas
9/2023
Head of Product Support
9/2014
Director of Technical Support
9/2007
Principal Technical Support Engineer
1/2000
Senior Information Technology Analyst